Newspaper headlines have dubbed London 'the superbug capital of the world' because of the number of deadly infections, such as MRSA, in the city's hospitals. But across Britain there has been an alarming rise in infections caused by bugs resistant to antibiotics and poor standards of cleanliness have been identified as a major cause. Many people are genuinely scared at the prospect of hospital treatment and the National Health Service is taking steps to improve hospital hygiene, including setting up the post of Ward Housekeeper. In this program, we meet patients and staff in the Lane Fox Respiratory Unit at St. Thomas' Hospital on the banks of the River Thames. Here an infection control initiative has been launched that's a model for the rest of Britain. We spend a day on Lane Fox ward, following Ward Housekeeper Charles Bell and Ward Sister Hazel Chisholm, as they work, often against the odds, to ensure that a stay in hospital does not leave their patients in a worse state than when they arrived.